Unitrans Parcel Insurance Service

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PACKAGING:

SCOPE OF SERVICES: Unitrans Parcel Insurance Services Inc. (UPIS) acts as a shipper’s agent to provide transportation. UPIS is underwritten by an authorized insurance company (the insurance underwriter) and produced by an its insurance broker. Use of UPIS services constitutes acceptance of these terms and conditions. Adherence to these terms and condition precedent for customers’ goods to be included and protected under the Insurance Policy.

ENGAGED TRANSPORTATION CARRIERS: As the customer, you authorize UPIS to select and engage transportation carriers and other vendors on your behalf pursuant to their contractual terms to which you will be bound in all instances. In the event UPIS engages a motor carrier for independent US interstate surface transportation, UPIS does so in its capacity as property broker under authority of the Federal Motor Carrier Safety Administration. Carriers and other vendors to whom goods are entrusted limit their liability. If you intend to protect your goods under the Insurance Policy, do not declare value with transportation carriers or other vendors. You may forego using the Insurance Policy and increase a carrier or vendor’s liability by declaring a value and paying an additional charge subject to their contractual terms, but you must arrange for such excess liability through UPIS. Any declaration of value by you directly to any carrier or vendor will not result in their increased liability. Carriers and other vendors may refuse declared value for liability, the goods may be tendered to carriers or other vendors subject to their liability limitations and in some instances special liability waivers, which will apply to the transportation of your goods and to which you be bound. In the event of an instruction by you or any other party to any carrier or other vendor that conflicts with any contractual terms between UPIS and that carrier or other vendor, the contractual terms between UPIS and that carrier or other vendor shall prevail, rather then attempting to effect recovery against carriers under liability terms, UPIS offers you the opportunity to protect your goods under UPIS policy.

COVERAE DETAILS: UPIS policy under which shipments are insured for physical loss and/or damage in the course of transit is extended under insuring conditions, limitations, and exclusions. UPIS, in its sole discretion, reserves the right to decline certain shipments be included under the Insurance Policy. The terms of the insurance policy are summarized as follows:

Commodities: Exclusively covering jewelry, time pieces, precious metals, gemstones, loose diamonds, or other lawful merchandise approved in writing prior to shipment.
Valuation: Insure your goods for replacement cost price if sold prior to shipment or actual cash value. If you understate value, you will bear the extent of deficit in the vent of a partial loss. In the event you overstate value, your coverage will be limited to actual value. In any event the policy will pay the lesser of your cost or the replacement cost at the time of the loss.
Requirement of Signature at Delivery: Coverage applies exclusively to shipments with designated approved carriers under terms requiring adult signature or direct signature upon delivery or pick up. You must not tender any shipment to a carrier under a waiver of signature, release signature status or similar service booking agreement or arrangement with the carrier as you will void coverage under insurance policy by doing so. If consignee allows the carrier to effect delivery without signature, coverage under the policy will be void. Once the carrier company obtains a signature UPIS policy will be released from all liability thereafter.
Duration: Confirmed coverage commences upon goods being retrieved by or tendered to UPIS or the designated approved carrier, as determined by carrier tracking information. Coverage continues in the course of transit and until delivery is made at the consigned destination. Delivery is made when a package is signed for at the consigned location as determined by the carrier’s proof of delivery. Due to Covid, for residential deliveries delivery is made when package is left at the front door without a signature. Recommendations are to either ship it COD or Hold for Pick Up at nearest carrier’s company location. Shipments signed for by any apparent person (e.g. concierge, doorman, front desk clerk, residence occupant, security guard and so on) at the delivery address shall be deemed delivered. Notwithstanding the foregoing, coverage may be cancelled in course of transit in the event you, the shipper, or consignee do not cooperate or are unresponsive to facilitate or accept delivery; in such event, it is your burden to prove any loss occurred during the coverage period.
Refused Shipments Returned: In the event of coverage and a shipment is returned to the shipper because of refusal or inability of the consignee to facilitate or accept delivery, coverage is extended to redelivery to the shipper.
Exclusions: As with all insurance, coverage under the Insurance Policy is subject to exclusions which specifically include: seizure of goods, war risk for domestic U.S. shipment; radioactive contamination; inherent vice; damage to or the breach of data or other non-tangible content; fraud by you, the shipper or consignee; cyber attacks; illicit trade; concealed damages and loss (within sealed packages delivered); mechanical/electronic derangement to used or unsealed new merchandise; damages attributable to insufficient packaging; breakage or fragile and delicate items such as those used for clocks or glassware; and losses attributable to false/erroneous information provided by you, the shipper or consignee. C.O.D. shipments are insured, however the C.O.D. payments are not covered and there is no coverage for the collection/return of the C.O.D. payments. Consequential and indirect damages, such as loss of market, depreciation, or diminution in value as a result of repair, are not recoverable. In the event of loss or damage to pairs or set, recovery will be limited exclusively to the item lost or damaged.
Requirement of Inspection and Exception to Carrier at Time of Delivery: The consignee or its representative must carefully inspect the shipment immediately at time of delivery for any evidence of damage, tampering, penetration, or invasion of the shipping package. Delivery accepted under a condition of “subject to inspection” or similar language will not constitute the required written exception.
Claim Reporting Limitation: You should immediately report to UPIS in writing any loss or damage to insured goods but in order for a claim to be considered by the Insurance Underwriter you must in all events do so no later than fifteen (15) days from the date on which coverage for goods commenced, or thirty (30) days in the event of a covered refused shipment returned.
Claim Process: The Insurance Underwriter had the exclusive authority to determine all issues of insurance coverage and claim settlement. You, the shipper and consignee must all fully cooperate in providing all documentation and information pertinent to a claim, including and examination under oath if requested. Should the Insurance dispute liability or coverage for any reason, you shall have no recourse against UPIS shall not be under any responsibility or liability in relation thereto.
Notice of Full and Additional Terms: Under all circumstances, the terms and conditions set forth in the Insurance Policy shall control and determine the insurance coverage. UPIS reserves the right to change Insurance Underwriters and to allow insuring terms for its coverage to be modified in UPIS sole discretion at any time and without notice, provided that coverage shall always be substantially adhere to the summary herein and shall absent notice be without interruption.

SHIPPING RULES & CONDITIONS FOR COVERAGE: In order to ship with UPIS for the coverage under the Insurance Policy described herein to apply, you must strictly follow the following shipping rules and restrictions which are condition precedents for any claim recovery:

Notify the Consignee: You must notify the consignee of the shipment and content prior to delivery and of the consignee’s obligation to give timely notice of non-receipt and to carefully inspect the shipment at the time of delivery or pick up in the presence of the delivering carreir’s personnel and to make written exception with such personnel for any evidence of damage, loss, tampering, penetration or invasion of the shipping package. The consignee’s failure to do so will preclude recovery.
Double Box: All packages declared over $100.00 must be double boxed in new boxes and packaging and must include the tracking number on the inner box. The inner box must not be a small jewelry box which could be easily identified and/or discarded. Envelopes and packs are not eligible for coverage.
Package and Tender to Carrier: All packages must be properly packed and sealed to withstand ordinary rigors of shipment. Unless otherwise authorized by UPIS IN writing, packages must by picked up or dropped off at a shipper location authorized by UPIS, handed to a carrier staff or taken to UPIS staffed location. You must obtain a receipt for any packages dropped off at a retail location that has been authorized by UPIS. You must not use unmanned drop boxes or any location without carrier employed personnel. The label must be securely attached to the box with extra shipping tape.
Report Shipments to UPIS Same Day: You must report shipments to UPIS on the same day of shipping. Shipping without a UPIS issued confirmation, will result in an uninsured shipment.
Declare a Value for Insurance: Packages reported without a value declared for insurance shall be uninsured shipments and any recovery under liability terms will be US $100.00 or less.
Do not Reveal Package Content: Unless otherwise instructed by UPIS in writing, you must no allow any indication of high value content to appear on the label, or exterior of the package. For example, never reference brands or auction houses or use words such as “jewelry”, “watches”, “diamonds”, “gems”, “pearl” or abbreviations such as DIA. This rule does not apply where international regulations require that such information be included on the invoice.
Do not Declare a Value with Carrier: Unless otherwise instructed by UPIS in writing, you must never declare a value for liability or any other purpose with the approved carrier or any other vendor. Otherwise, you may void coverage under the Insurance Policy. In the event UPIS instructs you to declare a value with any vendor, such declaration of value shall be for purposes of security protocol and shall not result in increased liability of that vendor.
Shipping Reports: Unless otherwise instructed by UPIS in writing, you must never give to the carrier or ship with the package your daily shipping report and the values shipped; these are your records only and must be treated by you as confidential.
Certain origin Zip codes Require Special Instructions: On packages sent to Los Angeles zip codes 90013, 90014, 90017, the shipper must use an alternate address on the carrier’s waybill/label that is not of these zip codes. You may consult our office for the ship to address.
Furnish Accurate and Complete Information: You must accurately and comprehensively provide all information and documentation necessary for UPIS to perform its services hereunder, upon which UPIS and the Insurance Underwriter will rely. Your errors or omissions in furnishing information and documentation will void insurance coverage and may result in losses and liabilities for which you will be responsible.
Maintain Packaging: No claims for loss or damage shall be valid unless the package, inner cartons, packing and contents have been preserved until made available for inspection by UPIS or the Insurance Underwriter.

COMPENSATION OF UPIS: The compensation of UPIS for its services shall be included with and is in addition to the rates and charges of all vendors selected by UPIS for the services provided. You agree to pay all charges and comply with all terms of credit, if any. The shipper, consignee and you shall be jointly and severally liable for all charges owed to UPIS and for any fines, penalties or other damages or liabilities to third parties incurred by UPIS as a result of any shipment. Charges shall be refunded in the vent of cancellation prior to time of package tender but shall not be refunded in the event of delay or loss not covered by the Insurance Policy. UPIS shall have a general lien on any claim settlement and on all goods which are pending delivery for all outstanding charges, expenses or advances incurred by UPIS in connection with any of your shipments. Unless all outstanding charges are satisfied with thirty (30) days of written notice of lien from UPIS, UPIS shall have the right to deduct such charges, expenses or advances from any claim payment otherwise payable to you and/or to sell goods to public or private sale or auction, with any net payment or proceeds being paid or refunded to you and any net deficiencies remaining owing.

LIABILITY OF UPIS: The compensation of UPIS for its services shall be included with and is in addition to the rates and charges of all vendors selected by UPIS for the services provided. You agree to pay all charges and to comply with all terms of credit, if any. The shipper, consignee and you shall be liable jointly and severally liable for all charges owed to UPIS and for any fines, penalties or other damages or liabilities to third parties incurred by UPIS as a result of any shipment. Charges shall be refunded in the event of cancellation prior to time of package tender but shall not be refunded in any event of any loss not covered by Insurance Policy. UPIS shall have a general lien on any claim settlement and on all goods which are pending delivery for all outstanding charges, expenses or advances incurred by UPIS in connection with any of your shipments. Unless all outstanding charges are satisfied within thirty (30) days for written notice of lien from UPIS, UPIS shall have the right to deduct such charges, expenses or advances from any claim payment otherwise payable to you and/or to sell goods at public or private sale or auction, with any net payment or proceeds being paid or refunded to you and any net deficiencies remaining owing.

ENTIRE AGREEMENT;CUSTOMER WARRANT; TERMS AND CONDITIONS SUBJECT TO CHANGE: No oral modification of these Terms and Conditions is permitted and no UPIS employee shall have authority to orally modify these Terms and Conditions. These Terms and Conditions together with the rate sheet shall constitute the entire agreement between you and UPIS. You warrant all goods tendered are legally compliant for the shipment requested and that you have the authority of your company, of the shipper, of the consignee and of any third party with any interest in the goods shipped to bind them to these Terms and Conditions and you do so. In preparing and making export filings and performing all other services hereunder, UPIS shall be entitled to rely upon the accuracy and the completeness of all information provided by you and/or the shipper. UPIS shall have the agency authority which is hereby granted on behalf of the shipper, consignee and/or any other beneficial owner of the goods to make export filings and perform all other tasks reasonably necessary to perform all services. UPIS reserves the right to modify these Terms and Conditions from time to time and without notice. Shipments will be governed by the Terms and Conditions in effect at the time of shipment..